CareConnect vs. Fresha
Fresha is a marketplace where clients browse salons. CareConnect gives you your own website where clients book with YOU. Here's the real difference.
Feature Comparison
| Feature | CareConnect | Fresha |
|---|---|---|
| Your own appointment website | ||
| Online booking | ||
| WhatsApp reminders | ||
| Email reminders | ||
| 24/7 AI appointment assistant | ||
| Your brand on Google (SEO) | Limited | |
| Custom domain (yourname.com) | ||
| Website content editing (CMS) | ||
| Staff management | ||
| Multi-location support | Up to 5 locations | |
| Commission per booking | None — flat fee | 20% on new clients |
| Pricing model | Flat monthly fee | Subscription + per-booking fee |
| Client records & history | ||
| Free plan | Forever Free Solo | Limited |
Your Website vs. Their Marketplace
On Fresha, your business is one listing among hundreds of salons. Clients search for Fresha, not for you. With CareConnect, clients find YOUR website on Google, book from YOUR domain, and YOUR brand gets stronger — not Fresha's.
No Commission on Your Bookings
Fresha charges a 20% commission on new clients from its marketplace. CareConnect charges a flat monthly fee. 10 or 10,000 bookings — same price.
WhatsApp Reminders, Not Just Email
Email open rates are around 20%. WhatsApp open rates are 98%. CareConnect sends reminders where your clients actually look — reducing no-shows by up to 40%.
Frequently Asked Questions
Yes. Sign up, complete the 5-minute setup, and your appointment website goes live. You can import your services and staff information during registration.
When someone searches 'hair salon near me' on Google, Fresha's page comes up — not yours. With CareConnect, YOUR website appears. You build your own SEO, your brand, and you own the client relationship.
Never. CareConnect charges a flat monthly fee with unlimited bookings. Fresha charges a 20% commission on new clients from its marketplace, plus optional Boost marketing fees.
CareConnect focuses on what matters most: getting clients to your website and into your chair. Payment processing is handled with your existing methods. We don't take a cut of your revenue.
Absolutely. If you already have clients, you don't need a marketplace to find new ones — you need your own website that simplifies booking and automates reminders.
Ready to Own Your Online Presence?
Stop being a listing on someone else's marketplace. Get your own appointment website.