Privacy Policy
Last updated: December 2024. We are committed to protecting your privacy and securing your data.
Cookie Usage
This website uses cookies to enhance your experience, analyze traffic, and for marketing purposes. We use essential cookies required for core functionality and optional cookies that help us improve our services. By using this site, you agree to our use of cookies.
Data Protection
We are committed to protecting your personal information and ensuring your privacy rights. Your data is safeguarded with industry-standard encryption and security measures. We never sell your personal information to third parties.
Information We Collect
We collect information you provide directly, such as when you create an account, book appointments, or contact support. This includes your name, email, phone number, and appointment preferences. We also collect anonymous usage data to improve our services.
Third-Party Sharing
Your payment information is processed by our Merchant of Record. We do not store credit card details. We may share data with service providers who assist us in operating our platform (hosting, email services, analytics). We never sell your personal data to third parties.
Data Retention
We retain your personal data for as long as your account is active or as needed to provide services. After account deletion, we retain certain data for up to 90 days for legal and business purposes, after which it is permanently deleted.
Your Rights
You have the right to access, correct, or delete your personal data. You may also request data portability or restrict processing. To exercise these rights, contact us at privacy@ykolabs.com. We will respond within 30 days.