CareConnect vs Fresha
Fresha is a marketplace where customers browse salons. CareConnect gives you your own website where customers book with YOU. Here's the real difference.
Feature-by-Feature Comparison
| Feature | CareConnect | Fresha |
|---|---|---|
| Your own appointment website | ||
| Online booking | ||
| WhatsApp reminders | ||
| Email reminders | ||
| 24/7 AI booking assistant | ||
| Your brand on Google (SEO) | Limited | |
| Custom domain (yourname.com) | ||
| Edit website content (CMS) | ||
| Staff management | ||
| Multi-location support | Up to 5 branches | |
| Commission on bookings | None — flat fee | 20% on new marketplace clients |
| Pricing model | Flat monthly fee | Subscription + per-booking fees |
| Customer records & history | ||
| Free trial | 14 days | Varies |
Your website vs their marketplace
On Fresha, your business is one of hundreds in a directory. Customers search Fresha, not you. With CareConnect, customers find YOUR website on Google, book on YOUR domain, and your brand gets stronger — not Fresha's.
No commission on your bookings
Fresha takes 20% commission on new clients booked through their marketplace. CareConnect charges a flat monthly fee. Book 10 or 10,000 appointments — same price.
WhatsApp reminders, not just email
Email open rates are around 20%. WhatsApp open rates are 98%. CareConnect sends reminders where your customers actually look — reducing no-shows by up to 40%.
Frequently Asked Questions
Yes. Sign up, go through the 1-minute setup, and your appointment website is live. You can import your services and staff details during onboarding. Your existing clients can start booking on your new website right away.
When someone searches 'hair salon near me' on Google, Fresha's page ranks — not yours. With CareConnect, YOUR website ranks. You build your own SEO, your own brand, and you own the customer relationship. On Fresha, you're renting visibility.
Never. CareConnect has a flat monthly fee with unlimited appointments. Fresha charges 20% commission on new clients from their marketplace, plus optional Boost marketing fees.
CareConnect focuses on what matters most: getting customers to your website and into your chair. Payment processing is handled through your existing methods. We don't take a cut of your revenue.
Absolutely. If you already have clients, you don't need a marketplace to find new ones — you need your own website that makes booking easy and reminders automatic. That's exactly what CareConnect does.
Ready to Own Your Online Presence?
Stop being a listing on someone else's marketplace. Get your own appointment website.